Successful Partnership with Hotel Indigo Downtown Dubai

Hotel Indigo Dubai Downtown, which opened in September 2020, offers both guests and staff a secure and reliable network at all times. m3connect connected the new IHG® Hotels and Resorts property to the guest WLAN “IHG® Connect” and other property systems.

Furthermore, IP telephony, IPTV, access control, room and energy management systems, digital signage and more were successfully implemented and configured on the basis of Cisco Meraki hardware. Centrally managed via the cloud, the network technology ensures highly stable and reliable connections and enhances the guests’ online experience as well as the productivity of the hotel management team.

One of the main challenges was ensuring the seamless network integration of over 15 different guest facing services in addition to IHG® Connect, whilst segregating and securing access to each individual application. m3connect was able to coordinate the multiple system integrators and execute this task successfully.

“m3connect has successfully provided a network solution that enables an optimal guest experience,” sums up Amila Udana, the Technology Manager at Hotel Indigo Dubai Downtown. “m3connect particularly excelled at coordinating the many service providers and ensuring a smooth and trouble-free system roll-out.”

© Hotel Indigo Dubai Downtown