Izjava o privatnosti

m3connect GmbH privacy statement

m3connect takes the protection of personal data very seriously. We want you to know what information we collect, how we use it, and what influence you have on its use. As a company governed by private law, we are subject to the Federal Data Protection Act (German Bundesdatenschutzgesetz (BDSG)) and the Telemedia Act (TMG).

The personal information we collect

We save your IP and MAC address for operation of your Internet connection, in order to facilitate reconnection, and occasionally for error diagnosis. If you have entered personal information while registering, we will save it for the duration of the contract. Incomplete or incorrect registration data will be accepted to enable anonymous use. However, in that case we cannot issue you an invoice.

If you want to purchase services via our pages, we save the time, location, product, and your registration information in order to proceed with payment. The data you enter while paying is only viewed by the respective payment service provider. We have no way to access it.

At selected locations we are commissioned to operate local telephone systems. In this process of this we collect the usual telephony metadata: the person being talked to, the time, and the duration of the call. In order for this to be invoiced, we report the metadata to our client, while the external number is made anonymous.

On our web pages you will find a form where you can enter your name, postal address, telephone/fax number, and email address. We only use this information for a reply.


We want to know how well you are getting along with our websites. To that end we use Piwik. This is a so-called web analytics service. Piwik uses “cookies”, which are text files that are stored on your computer and allow us to analyse the use of the website. For this purpose, the usage information generated by the cookie (including your truncated IP address) is transmitted to our server and saved for usage analysis, which enables us to optimise the website. At the start of this process your IP address is anonymised, so that you as a user will remain anonymous for the Piwik analysis. The information generated by the cookie about your use of this website will not be disclosed to third parties. You can refuse the use of cookies by selecting the appropriate settings on your browser; however, it may be the case that if you do so, you may not be able to utilise the full functionality of this website.

If you do not agree with the storage and analysis of this data from your visit, you can object to the storage and use below with a mouse click at any time. In that case a so-called opt-out cookie will be stored in your browser, with the result that Piwik will not store any session data. Note: If you delete your cookies, this will mean that the opt-out cookie is also deleted and may need to be re-activated by you.

How we use your data

We do not transfer your personal data to third parties, in particular we do not do so for advertising purposes or for analysis of your Internet usage. However, we must comply with a court order or with a request from a legally authorised office.

Links to other websites

Our pages also link to third party sites. We are neither able to nor obliged to ensure compliance with legal privacy policies for these sites.

Right of withdrawal and correction

If you have given us personal data you can have it deleted at any time, insofar as we are not bound to store this data for a certain period for legal retention requirements, or for tax or accounting purposes. In that case we will delete the data immediately after the storage period. And of course you can have incorrectly recorded data corrected at any time.

Your right of withdrawal and correction may be asserted at the following address:

m3connect GmbH
Friedlandstr. 18
52064 Aachen

This is also the responsible office within the meaning of the Federal Data Protection Act.

Questions and suggestions

If you have questions or suggestions regarding our privacy policy, you can contact us at datenschutzbeauftragter@m3connect.de.

The Internet is constantly evolving in terms of technology, usage, and jurisdiction. This will require occasional adjustments to our privacy policy, which we will inform you of accordingly.

Aachen, 15.6.2016